The design of the force. com multitenant internet application development platform

Weissman, CD; Bobrowski, S is the preeminent on-demand application development
platform in use today, supporting some 55,000+ organizations.
Individual enterprises and commercial software-as-a-service (SaaS)
vendors trust the platform to deliver robust, reliable, Internet-scale
applications. To meet the extreme demands of its large user
population,’s foundation is a metadata-driven software
architecture that enables multitenant applications.
The focus of this paper is multitenancy, a fundamental design
approach that can dramatically improve SaaS application

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